Impulse Merchandisers Accept Returns of Purchased Items Under the Following Terms:
  • All returns are for credit on account only. No refunds will be issued.
  • Customers in Tennessee will be charged State Tax on all orders - We will contact you for Tax Payment arrangement.
  • All returned products require a return goods authorization number. Contact us to obtain an RGA number.
  • Shortages or damaged goods must be reported with 10 days of order delivery.
  • Returns must be accompanied by the original invoice sent with the order.
  • Returns shipping cost is the responsibility of the customer. We will not accept returns freight collect.
  • Products to be returned should be carefully packed and include the original invoice.
  • Credit will be issued after verification of merchandise is received.
  • No credit will be issued for used items.
  • No returns will be accepted after 120 days.
  • Merchandise returns of items invoiced longer than 30 days of return will be subject to a 10% restocking fee.


  • We reserve the right to cancel an order without notice in case a credit card charge is flagged as suspicious by the credit card processing company.